Adapting And Conve​​​​rting Bathrooms To Help The Elderly, Less-abled and Disabled Stay In The Comfort Of Their Own Homes

Contact Our Caring Team Today: 0800 955 8810

Open Mon - Fri: 9am - 5pm

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

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Click the button below to watch Peter Devlin talk about his experience with us

See Our Recent Work

A look at our recent work showing how we have improved the lives of people with mobility problems

Why Choose Eastern Adaptations?

Bespoke services to suit your needs

Helpful, friendly and caring team

Over 20 years' experience

Call us today on 0800 955 8810

Eastern Adaptations is a registered company in England • Registered Number: 110 689 77 • VAT Number: 282 9939 44 • © Eastern Adaptations 2019 All Rights Reserved